FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@talurra.com.

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We offer a curated selection of high-quality, stylish products designed with you in mind. Whether you're shopping for fashion, accessories, or lifestyle items, we've got something special for everyone.

Currently, we are an online-only store. This helps us keep prices competitive and serve customers all over the world.

Browse our website, add your favorite items to the cart, and proceed to checkout. It's quick and secure!

We process orders quickly, but contact us as soon as possible at info@talurra.com, and we’ll do our best to help.

No, but having an account lets you track orders, save your wishlist, and check out faster next time.

We offer standard and express shipping. Shipping times and costs are calculated at checkout based on your location.

You’ll receive a tracking number by email once your order is shipped.

Track Your Order

We accept returns within 14 days of receiving your order. Items must be unused, with original tags and packaging.

Contact us at info@talurra.com with your order number and reason for return. We’ll guide you through the process.
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